Responsible Gaming —
Stay safe, stay aware
cd44 apps believes that entertainment is truly enjoyable only when it is played in a controlled and aware manner. The safety and wellbeing of our platform users is our top priority.
enjoyable experience
Age limit and core principles
Age verification is mandatory
The minimum age to open an account and participate in any form of betting or casino activity at cd44 apps is 21 years. Age is verified at registration. Anyone below this age limit will not be permitted to use the platform.
Sports betting and casino gaming should be treated as a form of entertainment — not a source of income. cd44 apps wants every member to play within their means and never bet money they cannot afford to lose. Our terms and conditions include detailed responsible gaming rules that every member is required to follow.
We believe that awareness and self-control build a healthy gaming habit over the long term. We expect every member to remain responsible toward themselves and their family.
From the moment you create an account, cd44 apps gives you various tools to keep control over your gaming. Everything from setting deposit limits to temporarily closing your account is available to you.
You will find answers to common responsible gaming questions on our FAQ page. For any need, our support team is available seven days a week, 24 hours a day.
Self-control tools
Use the tools below to stay in control of your gaming. They can be activated from your account settings or by contacting us directly via live chat.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, it takes effect immediately; a waiting period applies if you wish to raise the limit.
Session time limit
Set a time limit for how long you play in one sitting. Once the set time is up, the system will automatically remind you to take a break.
Temporary break
If you want to take a short break, temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, logging in or making deposits will not be possible.
Self-exclusion
Choose self-exclusion for a long-term break. Once active, your account cannot be reactivated until the set period has ended.
Gaming history review
View your account transactions and betting history at any time. Reviewing them regularly gives you a clear picture of your spending patterns.
Contact the support team
To set any limit or raise a concern, speak directly with our 24/7 live chat support in Bengali. Our team is always ready to help.
Limit setting request
Fill in and submit the form below, or let our support team know directly via live chat. We will process your request promptly.
Self-control request
Warning signs
If you notice any of the following in yourself or someone close to you, seek support right away:
- A tendency to keep playing to recover losses — playing to win back what was lost, not for enjoyment.
- Spending money on betting by cutting back on everyday essential expenses.
- Hiding the gambling habit from family or friends.
- Feeling restless or irritable when unable to stop playing.
- Repeatedly feeling that more time or money than planned is being spent on gaming.
- Feeling that attention is drifting away from work, family, or social responsibilities.
- Finding yourself in a situation where you are betting with borrowed or loaned money.
cd44 apps commitments
Age verification
Every user's age is verified at registration. Those under 21 years of age will not be able to open an account under any circumstances.
Personal data protection
Your account information and self-exclusion requests are handled with complete confidentiality. Full details on data protection are available in our privacy policy.
Fair gaming environment
Our games are operated fairly and transparently. No player is encouraged or pressured to play more than they intend.
Limits enforced promptly
Once a deposit limit or self-exclusion request is received, it is enforced without delay. Relaxing a limit takes time, but tightening one requires no waiting.
Where to find support
If you or someone close to you needs help, reach out through any of the options below. Asking for help takes courage.
cd44 apps live chat
Speak directly with our support team in Bengali via 24/7 live chat. They will help you set up self-exclusion or any limit right away.
Email support
You can also write to our support team by email. Support is available in both Bengali and English. Email: [email protected]
Family and friends
Talk openly with the people close to you. The support and understanding of family is the most effective means of working through a problem.
Professional counsellors
Reach out to a mental health specialist or behavioural counsellor. Both government and private mental health centres in Bangladesh provide this kind of support.
Tips for healthy gaming
Responsible gaming means keeping play within the bounds of entertainment. Following the habits below keeps gaming enjoyable and controlled:
- Set a budget before you start playing and never go beyond that limit.
- Betting should not be thought of as an alternative source of income — it is entertainment only.
- Never place bets when you are angry, frustrated, or under stress.
- Take regular breaks — a short rest every hour keeps your mind fresh.
- After a win, play according to your plan rather than placing larger bets out of excitement.
- Do not sacrifice sleep or meal times for gaming — take care of your body and mind first.
- Review your gaming history once a week so you can understand your spending patterns.
What parents should do
If there are minor members in your household, keeping your account and devices secure from them is very important. Take the steps below:
- Use a strong password on your device and do not share it with children.
- Keep parental controls active on your browser.
- Do not leave your device unattended while you are still logged in.
- If you have any suspicion, notify our support team immediately — they will take the necessary steps.
Frequently asked questions
Find answers to commonly asked questions about responsible gaming here.