cd44 apps Privacy Policy

Introduction and Scope of Application

cd44 apps is an online entertainment platform that operates casino, sports betting, and live gaming services for Bangladeshi users. This privacy policy ("Policy") applies to all persons who use the cd44 apps website (https://cd44apps.cam) and associated mobile applications.

The purpose of this policy is to inform you about what kind of information cd44 apps collects, why it collects it, and how that information is used. We believe that protecting user privacy is a fundamental responsibility of any platform. Together with the cd44 apps Terms and Conditions, this policy forms a unified framework that makes the relationship between you and us clear.

This policy applies only to individuals aged 21 years or older. cd44 apps does not knowingly collect or store information from minors.

What Information We Collect

2.1 Information Provided Directly by You

We store information that you provide yourself during account registration, identity verification (KYC), or customer support. This information includes:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account numbers
• Security questions and answers

2.2 Automatically Collected Information

When you browse the cd44 apps platform or play games, certain technical information is collected automatically:

• IP address and geographic location (up to country level)
• Device type, operating system, and browser information
• Session duration, page views, and click data
• Cookie and local storage data
• Gaming activity history and transaction records

2.3 Information Received from Third Parties

cd44 apps may also receive information from approved third parties for identity verification or fraud prevention. Information received through this process is also protected under this policy.

Purpose of Using Information

cd44 apps uses collected information only for the following legitimate purposes:

Information Sharing and Third Parties

cd44 apps never sells or rents your personal information for commercial purposes. Information is shared with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, Upay, and bank transfer services), identity verification agencies, and gaming software providers are given access to the minimum information necessary to carry out their respective services. These partners are contractually bound to maintain the same privacy standards.

4.2 Legal Requirements

In response to a legal order or investigation by a competent authority, cd44 apps may be required to disclose information in accordance with applicable law. The amount of information disclosed in such cases is kept to a minimum.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new operating entity, but the terms of this policy will continue to apply equally.

Cookies and Tracking Technologies

The cd44 apps website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the platform.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and basic website functionality. Disabling them will disrupt the core operation of the site.

5.2 Analytical Cookies

We use analytical cookies to understand how users are using the platform. This information is held in aggregate form and does not directly identify any individual.

5.3 Cookie Controls

You can control or delete cookies from your browser settings. Please note, however, that disabling certain cookies may cause some features of the cd44 apps platform to not work properly.

Data Security Measures

cd44 apps has adopted industry-standard technical and administrative measures to ensure the security of your information.

• SSL (Secure Socket Layer) encryption is used for all data transfers.
• Payment information is stored on servers secured to PCI-DSS standards.
• Two-factor verification (OTP) is available for account access.
• Employee access to data is role-based and restricted to only what is necessary.
• Regular security reviews are conducted to detect suspicious activity.
• Data backups are stored regularly in encrypted form.

However, transmitting information over the internet is not entirely risk-free. cd44 apps is committed to ensuring the highest level of protection, but it is not possible to claim that any system is 100% impenetrable. If you notice any security issue, please inform our support team immediately.

Data Retention Period

cd44 apps retains your information for as long as your account is active and as needed to provide our services. Even after an account is closed, some information may be kept for a specified period for the following reasons:

• Financial transaction records are retained for the period required by law.
• Information necessary for dispute resolution or protection of legal claims is kept.
• A limited amount of information may be retained for fraud prevention and account security.

Once retention is no longer required, information is securely deleted or anonymised.

Your Rights and Choices

As a user of the cd44 apps platform, you have the following rights over your own information:

8.1 Access and Correction

You can view and update your profile information at any time from your account settings. If any information appears incorrect, contact customer support to have it corrected.

8.2 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, opt out from account settings or submit a request to customer support. However, important service-related messages (such as transaction confirmations or security alerts) cannot be turned off.

8.3 Account Closure and Data Deletion

If you wish to close your cd44 apps account, please contact customer support. You may request deletion of information that is not subject to legal obligations. The Responsible Gaming page has detailed information on self-exclusion and setting account limits.

8.4 Submitting a Complaint

If you have any concerns or complaints about this policy, please contact our privacy team first. Visit the FAQ section for answers to general questions.

International Data Transfers

cd44 apps is an international online platform. Your information may be processed or stored on servers located outside Bangladesh. Appropriate contractual safeguards are ensured for such transfers so that your information remains protected according to the standards of this policy.

Even where differences exist between the data protection laws of various countries, cd44 apps commits to always maintaining the standard of protection described in this policy.

Policy Changes and Notifications

cd44 apps reviews this privacy policy periodically and updates it as needed. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the main page of the website.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any change will be taken as acceptance of the revised policy. If you do not agree with the new policy, you may request that your account be closed.

Contact and Complaint Resolution

For any questions, concerns, or complaints about this privacy policy, contact cd44 apps directly. Our privacy department is available seven days a week, twenty-four hours a day.

Our privacy team aims to provide a satisfactory resolution to every matter within a reasonable time of receiving a complaint. Response times may vary depending on the complexity of the matter.